» Ultradent.com

« August 2008 | Main | October 2008 »

September 2008 Archives

September 4, 2008

Product Development Task Force

At Ultradent, we see opportunity to enhance our reputation as progressive and trustworthy through new product development. In fact, we have recently created a task force of quality individuals from various disciplines to streamline the product development and release process. This task force is headed by a fabulous guy with a hybrid engineering/marketing personality. His passion is to create systems and processes that identify customer needs and develop products accordingly.

Our new processes are customer focused and market driven; potential solutions are conceptualized in a team effort based on unmet customer needs that are identified by marketing. Then a cross-functional team comes together to conceive of potential solutions to address these customer needs.

Our interdepartmental task force is committed to developing processes for thorough beta testing, evaluation, and fine tuning of new products prior to launch, ultimately ensuring that a new product meets specific needs of our customers. This system requires that everyone keeps a customer focus from even before a new product is conceptualized and throughout its journey through the development process.

We are so lucky to have such caring, quality folks at Ultradent who can help us develop and launch products that will improve our customers’ ability to perform their jobs more successfully. I personally look forward to the release of some exciting new products developed through these customer-focused processes.

September 12, 2008

Human Sharing

Nothing is more important than human sharing.

I was reminded of this when a wonderful and classy dentist by the name of Dr. Heather Dawn Lawson-Myers visited us from Jamaica last month. She left us with the beautiful and thoughtful work you see below. If you visit us at Ultradent, you’ll see it hanging in the upperDr. Fischer and Dr. Heather Dawn level of our reception area by the piano with a letter and description from Dr. Lawson-Myers An excerpt is listed here (Oh, and I do pride myself in saying from time to time that “I’m a farmer first”.)

Hello Farmer Dan, I hope that you and your family have been enjoying this wonderful summer. Here is a painting of one of the favorite Jamaican foods – Roast Breadfruit. I have sent you a little information on it and hopefully when you return to Jamaica (as a Jamerican) you will be able to taste it. Thanks again for a wonderful time during my visit to Utah. I’ll keep you, Jaleena and your family in a special place in my heart. Your genuine kindness will always be remembered. The picture of the mountains of Utah is etched in my pleasant memory box! Thanks again for a wonderful time.

Dr. Heather Dawn Lawson-Myers

Breadfruit is used more like a vegetable than a fruit. However, it doesn’t matter what you or I may call it because when it’s ripened it does have a sweet taste. So, at different stages of its development you use this delicious tree vegetable/fruit for one purpose or another, and choose to call it what you will….vegetable before it’s ripe and fruit when ripened. We have a little name for it though…Bresheh, Yah Mon!

Breadfruit Picture

As the history goes, it was brought to Jamaica from Tahiti by Captain Williams Bligh on his second voyage to the South Pacific in 1793. His main reason for introducing breadfruit to Jamaica was to feed the slaves. But, the slaves did not like the taste, so the fruit/vegetable just stayed there and grew uncontrolled and meaningless for awhile; it was mainly fed to hogs. Well, the years went by and people became interested in this fruit/vegetable, and the ball started to roll, so to speak.

Now, everybody loves breadfruit in Jamaica. We use it in many different ways to make breakfast, dinner, snacks, etc. We also add it to soups, and of course to make chips. It can be boiled, steamed, roasted, fried or made into a drink called punch. Some people even use the leaves as a remedy for headaches.

How can one vegetable/fruit hold so much meaning for so many? What was passed on to the slaves and used to feed hogs has now become a “prized” staple among Jamaicans. If history has taught us anything, it is to appreciate how different cultures develop rich traditions that carry on for a lifetime. This reminded me of how important it is to be considerate and mindful of what is meaningful for others. I couldn’t accept the gift from Heather without a promise to share the lesson learned.

About September 2008

This page contains all entries posted to Dr. Dan Fischer's Blog in September 2008. They are listed from oldest to newest.

August 2008 is the previous archive.

October 2008 is the next archive.

Many more can be found on the main index page or by looking through the archives.

About Us | Blogs | Catalog | Contact Us | Corporate Events | e-Newsletter | International Distributors | Major Accounts
Podcast | Press | Privacy Policy | Product FAQ's | Product Instructions | Product MSDS Sheets | Sitemap
©2008 Ultradent Products Inc. All Rights Reserved.
If you have any questions or comments regarding this site please email: webmaster@ultradent.com
call us > 888.230.1420