Mission Statement

What we want to achieve

Dr. Dan Fischer

We are driven to improve oral health globally through science, creativity and education.

We promise to provide progressive and trustworthy solutions to clinicians, enabling them to respect oral tissues and promote well-being to their patients. Our commitment to humanity is to continually pursue the discovery of cures for caries and gum disease.

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Blog
» Walker ShaLyse

Country Spotlight: Mexico

Over the next few weeks, we’d like to spotlight various countries in our International Family.

This week, Pablo Santiago, International Regional Manager for Ultradent Products, Inc. has provided some fun facts and information about our first country in the spotlight…

Mexico!

The estimated amount of dentists practicing in Mexico is around 75,000.

Ultradent products are distributed through VAMASA, which is owned by Luis Vazquez and Bernardo Suvalsky.

The top three Ultradent Products in Mexico are:

Pablo also shared this story:

“Dr. Fischer took a trip to Puebla a couple of years ago. Patty Estrada used to be Dr. Fischer’s dental assistant and also worked with UPI for many years. Patty is from Puebla, Mexico, and for a long time she wanted Dr. Fischer to lecture in her hometown. Finally the day arrived, and the funniest thing happened. While Dr. Fischer was lecturing in another city Patty called me, very, very sad, and said”Pablo can you believe? The restoration that Dr. Fischer made me many years ago just fell out.” I immediately told Dr. Fischer and we traveled 4 hours by car to Puebla. We got there around midnight and Dr. Fischer went to a dental clinic owned by a friend of Patty’s and he fixed her tooth so she could attend the lecture next day.”

Dr. Fischer at an Ultradent Stand in Mexico

Dr. Fischer and Ramon 2012

Dr. Fischer in Mexico 2008

 
» Dan Fischer

Tour of South East Asia

Hello!

It’s been slightly over a month since I returned from a lecture tour in South East Asia. I traveled to three countries—Thailand, Vietnam, and the Philippines with some esteemed, caring and incredibly hardworking colleagues, where I was able to meet hundreds of wonderful and kind people who so graciously spend their days or evenings with us at the lectures, and who made us feel right at home in this fascinating and gorgeous part of the world.

Our fabulous International Regional Manager over East Asia, Josephine Siewe, wrote a gracious and thorough recap of the trip. I’ve left it in her words below. Many thanks to Josephine and Nicolas, our International Regional Manager for putting together such fruitful, productive, and enjoyable lecturing tour.

After the lecture tour, as I was homeward bound, I reflected on the lovely sense of warmth that the many, many wonderful humans I met in Asia left deep in my heart during my week there. Thank you, again, to all who made such a fabulous trip possible. –Dan

Now, for Josie’s recap (in her own words):

“When I announced that Dr. Fischer was coming to the Asia region, all of my distributors wanted to grab the opportunity to host Dr. Fishcer’s lecture. However, due to our limited timeframe, I had to choose three countries, as I booked each request on a ‘first come first serve’ basis. Here’s where the journey began:

September 1-7, 2014

1st Stop- Bangkok, Thailand
Nudent hosted Dr. Fischer’s lectures upon our arrival to Thailand, in a room which catered to about 100 dentists. The lecture went off without a hitch, and everyone thoroughly enjoyed Dr. Fischer’s concepts and stories that he related to them. The day ended with Dr. Fischer giving interviews to two well-known magazines in Thailand, “Mother & Baby Magazine,” in which he discussed Enamelast, and TDA Magazine (which stands for the Thailand Dental Association.

2nd Stop- Hanoi, Vietnam
Because this was Dr. Fischer’s very first visit to Hanoi, Dr. Chao, a friend of Ultradent, offered to give he and I an official tour of the city. (We work hard, but we play hard too! )

Due to the extremely enthusiastic responses from dentists in Hanoi, Dr. Philippe, another clinician helping us to organize the lecture event, had to rent an entire convention center in Hanoi to accommodate the crowd of over 300 dentists. Thanks to a fabulous translator on-hand at the lecture event, everything went wonderful. During the Q&A portion at the end of the lecture, one dentist stood up and remarked, “I’ve been practicing dentistry for more than 50 years, and in those 50 years, have attended many lectures by foreign speakers. But, I have to say, this is by far the best lecture I’ve ever attended. It was brilliant!”

Last Stop: Manila, Philippines
Dr. Fischer’s lecture series finished strong, as his excellent presentation, (hosted by Dental Domain, an Ultradent distributor) given to the over 200 dentists in attendance, was full of incredible stories and useful tips, which was received with extreme enthusiasm and appreciation.

After the lecture, Dr. Fischer gave an interesting and long interview to the editor of the “National Dental Newspaper,” followed by a lovely dinner with the owners of Dental Domain, Lynn and Christian, myself, and Dr. Fischer.

 
» Walker ShaLyse

Territory Account Manager (TAM) Spotlight: Scott Thulin

Scott Thulin

Territory: Buffalo, New York
Time with Ultradent: Over 11 years

Favorite Part of Job:My favorite thing about my job is meeting all the amazing and diverse people in a dynamic industry.

Favorite Ultradent Product: My favorite product is VALO because it is high tech, reliable and made in USA.

Fun Fact #1: I enjoy spending time with my family outdoors, kayaking and fishing.

Fun Fact#2: I grew up in Utah and graduated from U of U. Go UTES!!!!

 
» Walker ShaLyse

Dental Hygiene Roundtable

Carol Jent, Ultradent's Clinical RDH

We here at Ultradent are fortunate enough to have not only Carol Jent, our Clinical Dental Hygienist onboard, but to have several Registered Dental Hygienists now working out in the field as Ultradent sales reps. These include Kimberly Ferruggia, Barbara Ingram, Jennifer Strickler, Amy Gray, Laura Ambrose (who is also Ultradent’s Endo sales manager), Rita Gooley, and Carol Cormier. With such a wealth of knowledge and experience in the field right at our fingertips, we thought we’d have a dental hygiene “roundtable” in celebration of National Dental Hygiene Month to discuss some of the hottest and most pressing topics surrounding dental hygiene today.

We were able to spend some time with each of these fantastically brilliant women and pick their brains for a few minutes. Please enjoy the resulting discussion:

What is your favorite hygiene tip or piece of advice for patients or other hygienists?
Laurie Ambrose: It always goes back to me saying, “Only floss and take care of the teeth that you care to have for the rest of your life!”

Laurie Ambrose, RDH

Carol Jent: Something I always told my patients to do was something I call “dry brushing.” So many people don’t really love to brush, but the whole idea behind brushing is to dislodge and disorganize the plaque around the teeth and gums. So, one of my favorite things to tell people is to have multiple toothbrushes around where they live and work. For example, I have one at my desk, one in my car, one down in this little drawer next to where we watch TV, and I have one in each of my bathrooms. If I’m sitting watching TV or if I’m driving, I’ll grab my toothbrush and I’ll “dry brush” and it’s amazing how clean your teeth feel afterwards. With my patients who would do it, their oral health would totally improve. If you want the toothpaste, give yourself that refreshing fluoride treatment at the end, and the results are absolutely amazing.
Carol Cormier: My best tip to patients would be to do everything you can to keep your natural teeth, as there is no replacement that can compare. A few minutes a day taking care of your oral health can prevent a host of problems. There is nothing like your natural teeth and you are sure to miss them when they are gone.

Carol Cormier, RDH

Jennifer Strickler: One thing that I learned as a dental hygienist was never to judge a book by its cover. Never judge a patient by their appearance. Always treat each and every patient the same, and give them the very best treatment that is best for the health of their mouth, despite economic status or personal appearance.

Jennifer Strickler, RDH

What is the biggest misconception about hygienists?
Rita Gooley: That we’re mean and that we somehow want to hurt you. We’re not mean people! The better care you take of your own teeth, the less likely it is for your teeth cleaning appointment to hurt!

Rita Gooley, RDH

Amy Gray: I think the biggest misconception, probably, is that hygienists only clean teeth. I believe more importantly, it’s key to be an educator. Cleaning someone’s teeth isn’t going to do a single thing if they don’t know how to take care of them in between appointments. Education is paramount. It’s just as important as cleaning the patient’s teeth.

Amy Gray, RDH

Kimberly Ferruggia: In my eyes, the biggest misconception I see in my patients is that it’s going to hurt or that it’s scary, so patients end up avoiding it and creating more problems for themselves down the road. A cleaning isn’t supposed to hurt. It’s all about basic maintenance. The more you go, the easier it is and the healthier your mouth is going to be.


Kimberly Kerruggia, RDH

How has hygiene changed over the last ten years?
Barbara Ingram: I think a lot of the treatment modalities, especially when it comes to periodontal disease, have changed. We irrigate more with chlorhexidine, the antibiotics that you can place subgingivally—those are all so much more prevalent than they used to be when I was just out of school. There’s also a higher focus on treating gum disease. Fortunately, that’s really improved over the last few years. Hygienists are really upping their scaling and root planing game.

Barbara Ingram, RDH

Amy Gray: Back when I was a hygienist, we didn’t have teeth whitening, so that is a great change we’ve seen in the industry. I also can’t believe how much better the products are now and how much easier they are to use, especially with sealants and the dispensers they come in. There’s also more opportunity to talk about more procedures because there are more cosmetic options than there were 20 years ago. For example, if I were a hygienist now, I would be talking about whitening all day long.
Jennifer Strickler: It has definitely advanced a lot with hygienists now using soft tissue lasers and fluoride varnish and scalers and ultrasonics. They’re taking things that used to be basic and turning them into really cool little gadgets to help the patients get better care. I initially left hygiene because I was having issues with carpal tunnel, but now, a lot of the tools they’re coming out with for hygienists are more ergonomically friendly. I think the industry has just gotten better and better over time.
Carol Jent: Back in the day, dentists were seen as “drill, fill, bill,” and hygienists were seen as “gum gardeners.” There were all these funny names like that for us…but now I think it’s becoming more of a respected profession, especially since they’ve been making the connection between the oral cavity and the rest of the body’s health. For example, if someone is immunocompromised due to diabetes, they’re going to really need to get their teeth cleaned on a regular basis because of the way that that inflammation affects the entire body. Even gingivitis is a low-grade inflammation that spills all of these cytokines into the bloodstream that affect all of these other parts of the body. Good dental hygiene isn’t just to make your teeth look pretty or to get the coffee stains off—it’s a real, important health issue.

What is your favorite hygiene product?
Rita Gooley: Enamelast™! It goes on so very smooth, it’s an easy application, and it tastes great. My offices really love it.

Enamelast

Barbara Ingram: I love UltraSeal. I’ve placed a lot of varnish over the years, and I’ve seen some huge advantages with UltraSeal XT® plus™ and UltraSeal XT® hydro™ as well. In my opinion, there just aren’t any other sealants on the market that even come close to what Ultradent offers. I’ve been using UltraSeal for years! I’m so passionate about that product.

UltraSeal XT hydro

UltraSeal XT hydro

Laurie Ambrose: My favorite hygiene product that I use now, (and I get everyone hooked on them), is Opalpix. If someone knows they’re in my purse, by the end of the day they’ll be gone or they’ll have stolen the entire packet of Opalpix from my purse.

Opalpix

Carol Cormier: I love our sealants. If all offices realized the benefits of UltraSeal XT hydro, we would not have failed sealants. Ultraseal XT hydro has high fill, high flow, adhesive properties in the chemistry, hydrophilic capabilities, as well as an awesome delivery system make it such an easy material to achieve a successful sealant placement. Not to mention a three-second cure with VALO®!

VALO and VALO Cordless

Carol Jent: My favorite product is probably UltraSeal XT plus because it just never lets me down—not that the other ones would. But when I was working regularly as a dental hygienist, when a kid would show up six months after I had placed a sealant on them, I would be sweating bullets and my blood pressure would almost go up, thinking… “Oh, I hope that sealant is still in there.” Even before I was with Ultradent, every time I used the UltraSeal XT plus, when that six months would go by, the sealant never let me down. It was always still there. It made me a healthier, happier hygienist!

UltraSeal XT plus

With that, we conclude our roundtable discussion in celebration of National Dental Hygiene Month. Thank you, Carol J., Amy, Jennifer, Barbara, Kimberly, Rita, and Carol C. for your expertise and contribution to this year’s article. Until next year, take care of those pearly whites, and thank goodness for fabulous dental hygienists!

 
» Walker ShaLyse

Vlog: Re-Shaping Tooth Anatomy with Ultradent’s Vit-l-escence

 
» Walker ShaLyse

Fabio Fowler Brings True Experience to our International Ultradent Family

“There’s just something about Ultradent that you fall in love with. It’s the people, it’s Dr. Fischer, it’s people like Dirk Jeffs and Jim Wilson and everyone just always there to support you. I’ve personally had so many opportunities through Ultradent to see the world and live abroad and learn. I’ve stayed with Ultradent this long because of the people I work with. It really is a family and I cannot imagine my life today without it,” says Fabio Fowler, Ultradent’s marketing manager over the Americas.

He continues, “My favorite part of my job is the team…not just my team I oversee, but the entire Ultradent family across the world. It’s the Pablos and the Olgas and the other friends I have across the globe. Many people don’t enjoy getting on long plane rides to travel for work for hours and hours, but I look forward to it because I get to see my Ultradent family and industry friends.”

Fabio (picture bottom row, middle) here at Ultradent, spending time with friends and colleagues.

Fabio’s experience in the dental industry goes far beyond the twelve years he’s been with Ultradent. Before then, he practiced as a dentist, and then became a distributor of Ultradent products. Before coming onboard at Ultradent, Fabio truly gained experience as a seasoned industry professional, having seen all sides of the business: as a customer, a sales rep, an importer, a distributor, and as a manufacturer. After Ultradent hired him as an international manager, Fabio worked for several years in Ultradent’s South Jordan, Utah headquarters, before moving to Milan, Italy where he worked as a regional manager for Western Europe, then Southern Europe, and eventually, as a  marketing manager for all of Europe and the Middle East. Not surprisingly, he speaks five languages: Portuguese, English, Spanish, Italian, and French.

Now in his home country of Brazil, Fabio spends his days at  Ultradent’s Brazillian subsidiary and only international manufacturing plant, located in the city of Indaiatuba, just an hour’s drive from Sao Paolo.

Of the company’s growth since Fabio came onboard twelve years ago, he says, “I came as one of eight international employees, and now, we easily have over 100 international employees working all over the world. It’s incredible! It’s amazing to be able to offer our services as an international company to dentists who live outside the US, thanks to our incredible growth through the years.”

Fabio attributes much of Ultradent’s growth and success to the savvy, intelligence, and charisma of Dr. Fischer. Of him, Fabio says, “Dr. Fischer is incredible. It’s amazing how someone can wear so many hats within a company or even a career. He still practices dentistry, which informs his works and he gets a lot of respect for that, and he has an incredible understanding of chemistry, physics, management, business, operations, and even information technology. Because of this knowledge, he’s able to hold intelligent and fruitful conversations with experts in so many different fields, travel the world, and still pat you on the back and call you by name—even if the last time he saw you was 15 years ago. He has this unique ability to make you feel like the most special person in the world. It’s remarkable.”

Harking back to his dental school years, Fabio’s favorite Ultradent product remains ViscoStat. “When I first tried ViscoStat, I fell in love with it. It saved my life in dental school because I was able to take an impression so much faster and more reliably. Before discovering ViscoStat, I had to go back and start over again and again, trying to get an accurate and predictable impression.“

As for the region he now oversees, VALO holds the number one spot in popularity with Brazillian dentists, and Opalescence Boost and Opalescence PF are following closely in the other areas within his region, including Brazil. “Mexico and Canada are powerhouses for whitening,” Fabio says.

As for Ultradent’s future, Fabio sees it continuing to go “onwards and upwards, as always.” He continues, “We have tremendous potential here in the region. We have great products, great distributors, and great partners. Additionally, there are many products that haven’t been introduced to part of my region, so it’s going to be exciting and a lot of fun to unveil them here.”

Fabio Fowler and Family

When he’s not working, Fabio enjoys spending his free time with his wife, who is also a dentist working toward her specialization in orthodontics. Together, they have two daughters, Natalia (4), and Camilla (2). Fabio has a passion for music, and loves to play his bass guitar and saxophone whenever possible. If he’s not doing one of the aforementioned activities, you might find him on the basketball court.

We’re very lucky to have Fabio as part of our Ultradent family.

 
» Walker ShaLyse

Territory Account Manager (TAM) Spotlight: Kayla Simmons

Kayla Simmons
Territory: Eau Claire, Wisconsin and St. Paul, Minnesota
Time with Ultradent: 9 years in August

Favorite Part of Job: I would say my favorite part of my job is educating people about our products. I love that we are a private company and that there is no middle man involved. I love the fact that I can clear up the misconception that we’re expensive. I love showing people that we can provide better products at an economical price.

Favorite Products: My favorite product is Opalescence Go. It’s fun because I’ve been with the company so long that I’ve seen our whitening line evolve and change and I love showing our customers that we listen to them and that it’s an option or starting point for every single patient.

Fun Fact #1: I have two little boys- and I never imagined being a mom of boys—but with boys come messes, mud, sand, and I feel like I’m reliving my childhood through them. I’ve really learned to love things that I never thought I’d like that my boys love, like trucks, tractors, diggers and hot rods!

Fun Fact#2: I’m very passionate about my family—my two boys and husband, CrossFit, running, and I like my paleo diet.

 
» Dan Fischer

Practicing the Ultradent Way

“Anyone who sees in his own occupation merely a means of earning money degrades it; but he that sees in it a service to mankind ennobles both his labor and himself.” – A. Lawrence Lowell

I’ve said it many times: The ability to repair brings a rich new ethical meaning to what we as dentists and dental professionals do. I call this mantra the practice of “minimally invasive dentistry.” Anytime we can repair, and in doing so preserve, the natural structure of the tooth falls under this arena. Modern dentistry too often falls victim to greed—forgetting patient-centered, tooth-centered care and replacing what could easily be remedied with a minimally invasive approach with a more expensive and invasive solution, such as crowns, veneers, etc.

On that note, I’d like to amend the statement of “minimally invasive dentistry” to “minimally invasive caring dentistry,” or MICD. MICD is not just a list of procedures. It’s a philosophical way of practicing dentistry. It is an opportunity that we as dentists have to provide quality, high-tech care with one clear message and direction. It is the same message for the rich or the poor!!! I can personally attest that doing so builds trust with the patient, bolsters personal integrity, and will allow us to provide well for our families.

One of my favorite ways to practice dentistry the Ultradent Way is whitening. The ability to enhance smiles via whitening enamel or dentin, and thus leaving it intact, is a wondrous thing compared to cutting off that precious and irreplaceable enamel, flushing it down the sewer, and replacing it with a sub-par man-made ceramic.

Certainly, our bonding agents and adhesives fit the MICD approach as well. The number one gain of the 20th century for modern operative dentistry was the invention of quality, predictable, reliable adhesive dentistry. That being said, there are over 100 brands of adhesive products on the market today and there are only five or six that I truly consider to be high-quality and non-compromising. Many of these products are made with the idea or notion of creating a faster procedure by cutting corners and eliminating necessary steps required to provide that non-compromising, high-strength adhesion. When dentists learn to manage and predictably create high-strength adhesion, they can, in turn, preserve more tooth structure. This again eliminates much of the need for more invasive, indirect, expensive, and often unnecessary dental procedures.

Certainly, pit-and-fissure sealants, caries prevention, and fluoride varnish also fall under the MICD category, in addition tooth whitening and many of the adhesive products available today. Naturally, anything that helps to prevent lesions or caries in the first place is one of, if not the greatest, ways to practice Minimally Invasive Caring Dentistry.

Hugs,
Dan

 
» Walker ShaLyse

Territory Account Manager (TAM) Spotlight: Katie Daniels

Katie Daniels

Territory: Allentown, PA
Time with Ultradent: Four years and one month!

Favorite Part About Job: I love the fact that I get to sell so many different products that have such great reputations. I also love that every day is different and that there are so many different products to fit people’s needs and get them excited about. It’s also always very refreshing to walk into an office and feel such a warm welcome because of the reputation of our products.

Favorite Ultradent Product: My favorite Ultradent product overall would be Opalescence Go, but currently I’m also really loving ExperTemp. It’s a fun product to sell and demo. Plus, the strength of the product is awesome. It’s been such a gem to have in my bag.

Fun Fact #1: I have a passion for traveling. Every year I try to make it a point to visit a unique place around the world. My parents instilled that in me as a young child. I’ve already been away three times this year! One of my favorite places in the world is Thailand, I love Europe, and I’d really love to visit Croatia next.

Fun Fact #2: Although I’m no longer married, my first wedding was featured on “America’s Funniest Home Videos,” and we got third place! My great-uncle who was in his 90’s at the time got up during the prayer, walked clear to the front, and asked the minister giving the prayer where the bathroom was. It was HILARIOUS!

 
» Walker ShaLyse

Whitening Myth Busters: Do Whitening Toothpastes and Mouthwashes Really Work?


When it comes to teeth whitening, the market seems saturated with over-the-counter options—from a plethora of whitening toothpastes to various mouthwashes that promise a brighter, whiter smile. The options can seem endless. This edition of “Whitening Mythbusters” is here to address if whitening toothpastes and mouthwashes work, and how they claim to produce the results they promise.

“Here at Opalescence, we’re purists. We know what works, we know what’s safe, and we know why and how it works,” says Peter Allred, Ultradent and Opalescence’s Director of Formulation Technology. Peter has served as one of the key masterminds behind the global success of the Opalescence Professional Tooth Whitening System line of products, including Opalescence® Boost, Opalescence® PF, the Opalescence line of whitening toothpastes, and, most recently, the exciting new semicustom, take-home whitening system, Opalescence Go®.

Peter has dedicated his entire career to studying, experimenting, and working to perfect the science behind lasting, safe, and effective teeth whitening. He says, “At Ultradent, we believe peroxide-based bleaches to be the only long-lasting, effective teeth whitening solution. We’ve spent years studying peroxide—what it does to the body, how it is metabolized, and how much of it is safe.”

Before we jump into the science behind how peroxide works, let’s address some of the non-peroxide containing products, like whitening toothpaste and mouthwashes that can be purchased at the market, and how or if they help to lighten the shade of tooth enamel. “Whitening toothpastes whiten the teeth through a mechanical, abrasive slurry. For someone that has, for example, been brushing their teeth with a chalk-based toothpaste for a long time and then switches to a whitening toothpaste, they actually may see a difference because they are tackling those surface stains more aggressively,” says Peter.

“Even the old baking soda toothpastes can have a positive effect in reducing surface stains,” Peter continues, “Baking soda has an advantage in that it’s reactive with some acids in the mouth that create bubbling and foaming which might help penetrate some of the micro indentation of the tooth to help remove surface stains. However, for something to be a really effective bleaching product, it absolutely has to penetrate the enamel with peroxide.”

So, in other words, whitening toothpastes and mouth washes simply remove surface stains, which leads us right back to peroxides—the only ingredient proven to whiten the teeth from the inside out! He explains, “Peroxide doesn’t remove surface stains. What it does, is it penetrates the enamel, reacts with the stain molecules, and actually changes them. Everyone has some staining on their teeth that darkens certain parts of them. The only way to hide those stains is through the use of the chemistry in peroxides that is small enough to penetrate the enamel, get into the dentin, come in contact with the stain molecule, and then react with the stain to change how it reflects light.”

How about products available at the market that in fact do contain peroxide, such as strips, pens, swabs, and even some toothpastes? We’ll tackle that in the next edition of “Whitening Mythbusters.”

For now, keep smiling!