Neil Jessop, Ultradent’s director of research and development, speaks about Peak Universal Bond, and how its unique formulation addresses the problem of sensitivity that so many clinicians frequently encounter with other adhesives. Check it out:
“I take a lot of pride in coaching and mentoring people to ultimately take my position, because I hope I keep moving up, and I love to help them become what they want to be. I feel like my team is the strongest we’ve ever been right now. We have really good leaders,” says Shane Baller, Ultradent’s Manufacturing manager. “We’re making a big push in ‘continuous improvement,’ so we’re always trying to find ways to better ourselves, our department, and our processes in any way that we can.”
When it comes to continuous improvement, Shane leads by example. He just finished his MBA with an emphasis in IT management, and since starting at Ultradent five years ago in product development, he’s come a long way.
Shane now oversees about 200 employees, and has worked hard to be able to call each one by name. “We have about eight different manufacturing departments and each of those team leaders report to me, and I report to Jeremy Johnson. I try to spend a lot of my time out on the floor so that they see who I am and know that I care about them.”
That kind of caring, he says, has trickled down from Dr. Fischer. “Dr. Fischer always comes down, asks me how I’m doing, and shows a real concern for what he can do to help us. If he does it, and knows everyone’s names, then I can do it! I know that the reason we’re successful is because of him. It’s not really about the money. It’s about developing people and putting out our best products. That’s what it’s about for Dr. Fischer. I really look up to him.”
Managing the Manufacturing department isn’t without its obstacles, but Shane says that’s part of why he loves his job, and part of what sets Ultradent apart. “I love the diversity here. It’s part of what makes us so unique. I learn so much about people every day. Even with the communication barriers, we work through them and we always somehow get through it. It’s a challenge, but we always find a way.”
Shane loves to travel both for work and with his family. “I was able to go back to Germany to help set up and train the people at the VALO repair center, and that was a lot of fun. I used to live in the city where the repair center is located and would walk by that very building every day. I never could have known that 20 years later I’d be back there for work!” He’ll also travel to China to train the employees at the VALO repair later on this month.
Aside from travel, Shane also enjoys playing soccer, and spending time with his wife, three sons, and young daughter.
Shane’s enthusiasm for “continuous improvement” has indeed, made Ultradent a better place. Thank you, Shane, for showing us how it’s done!
I love being a dentist for many reasons. One of those is having the ability, every day, to help take someone out of pain, help them gain more confidence through a more esthetic and beautiful smile, and/or help them maintain their oral health and wellbeing by giving them the highest quality dental care possible. However, I’ve learned over the years that, despite the number of cases I’ve performed producing positive results, it’s often the patient that gives back to you—teaching you something, and, in turn, changing your life for the better. That is the most satisfying aspect of the job.
Years ago, my wife Leenie and I were working late in my dental office, when an older gentleman that was not a prior patient called about an abscess tooth that was killing him! He had called dental office after dental office, but could not find anyone working at that hour. Lucky for him at that time (which later would prove also lucky for me) we answered the phone and got him right in that night—and he happened to like us. His name was Jim Cunningham.
Jim was a trained geologist, and had been a boxer in the military. He had a tooth way out of alignment because of that, but we didn’t want to lose it. So, on a subsequent visit, I ended up doing some orthodontics on him—at the age of 65! He also had some missing teeth from his boxing days, so I did some fancy bridgework on him, which was quite exotic at the time as dental implants did not yet exist. We basically reconstructed his entire mouth!
Through this process, Jim and I became great friends. I even learned early on that he had known my grandfather whom I had lost at a very young age. In fact, his wife had taken a spin with my late grandfather at the dance hall which was formerly Hotel Utah in their youth! What a delight it was to hear stories about him that otherwise I would never have had the opportunity to know.
Jim was a self-made man. He had several corporations that he built from the ground up, and had developed most of the neighborhoods/homes just north of the capitol in Salt Lake City. He became a fantastic mentor to me. I loved hanging out with him on Saturdays. He’d pick me up in his big Cadillac, and we’d drive around, sometimes to his ranch, and I’d pick his brain. Jim didn’t have a lot of fancy academic diplomas, but he had a lot of common sense, incredible logic, and I learned a lot from him. It was grand spending time with him! Our families became quite close, and he even gifted us some of his registered quarter horses. He was like the grandfather that I had lost as a kid!
I often look back and smile at some of the pearls of wisdom I imparted from him, and repeat some of the phrases he would often use—my favorite, being, “Use your head for something more than a hat rack!”
Jim is long gone, but his profound effect on me lasted much longer than the effect I had on him with my dental work. That’s why I would say he’s my most rewarding case to date.
Opalescence Go contains the innovative, ready-made UltraFit™ tray, that adapts instantly and comfortably to the teeth, offering molar-to-molar coverage, and best of all, the convenient, prefilled trays contain Opalescence Whitening gel and can be worn right out of the package.
“A delivery unsurpassed, unique…a new paradigm, this takes the non-custom tray to a new level,” says Dr. Fischer about Ultradent’s innovative UltraFit™ tray found in the company’s newly introduced, professional, prefilled take-home whitening system, Opalescence Go. He continues, “It brings a fit and adaptation upon wearing it in the mouth for just a few minutes, that it virtually disappears. The material itself, created here at Ultradent, is an exquisitely adaptable material. It’s the opposite of elastic. It will take on the shape of a broad or a narrow arch. Wide or narrow dentition, it adapts, conforms, and even stretches, then stays in the new position. It even adapts to the interproximal areas. It is the ultimate of comfort.”
However, the process of finding and creating the UltraFit tray didn’t come easy, as the material needed to fulfill a long wish list of requirements. Neil Jessop, Ultradent’s director of Research and Development says, “We had to find the right material that was durable enough to survive shipping, but not so durable that it couldn’t flex without cracking. It also had to be a material that could stand up to the whitening gel. You can have a tray with just the right feel and structure, but once you put the bleach in, the peroxides react with the material and decompose or become nonfunctional too quickly. We had to experiment with flavors as well. There were many times we would try out a new flavor and it would crash the whole project. There were so many elements that went into the process.”
However, the arduous, six-year process of trial and error resulted in the inception of the groundbreaking UltraFit tray. Dr. Fischer says, “To the credit of Neil Jessop and Peter Allred, who lead the research and development team here at Ultradent, they were ultimately the ones that identified the right material, got their teams onboard, and perfected it before releasing Opalescence Go.”
Jessop adds, “The efforts from our chemical, engineering, and molding team were above and beyond to make the UltraFit tray come to life. It was truly a group effort.”
In 2013, as a result of the development of the UltraFit tray, Ultradent released this groundbreaking, prefilled and disposable take-home whitening system, Opalescence Go.
Next Sunday 27th, I will race my first full ironman triathlon in Zurich, Switzerland. An ironman consists of a total of 3.8km swim, 180km bike and 42km run – all on the same day.
For years I have practiced sport for the pure enjoyment of feeling good, pushing my limits and measuring myself to others. As I get older I realize that I always fought for my own ego. Today, I would like to take it to the next level and fight for others.
Cancer is still the #1 cause of death worlwide. 2 years ago I lost my brother Jean-Jacques from cancer. Last year my uncle Armand was taken away with the same symptoms. They both were very close to my heart and I realize that with better diagnosis and better drugs, i could still be enjoying a glass of wine with them today. I am sure that each one of you have experienced the loss of a family member, friend or colleague.
If you wish to support me even further, you can donate for the cure cancer foundation.
Here are the rules: My goal is to race the full distance in 11 hours. I would suggest that for every minute below that time, you donate 1$.
If you are very generous, you can also pay 1$ for every kilometer achieved .
Alternatively, there is no small contribution, 5$, 10$…
I will top up 1$ for every $ you donate.
Whatever the result, I promise to race not only with my legs but with my heart. So, who’s with me?
Check out this awesome infographic on our Peak Universal Adhesive System:
My favorite Ultradent product hasn’t been invented yet. I’ve always said, “Driven by gorgeous change shall have no top; if it were not so, mediocrity would be our lot.”
As Ultradent strives to listen to the needs of those we serve, while we also listen to our marketplace, we look forward to continuing to work hard to provide the best-quality, minimally invasive products that will raise the bar in dentistry and improve oral health globally. However, if I had to choose my favorite Ultradent product(s), although it’s difficult, I would have to say that our tissue management line still takes the cake. It brings value to all dentists and to all restorations out there. It improves and increases the quality of dentistry more than any other line of products.
When I was in dental school at Loma Linda University, I developed a passion for full-mouth reconstruction and quickly realized that when it comes to restorative dentistry, “making a good impression” is the most important aspect of the entire process—both for the patient and for the dentist. The number one reason that crowns fail at the margin is due to poor impressions. The most common reasons that these impressions fail is due to poor tissue management to start with. Over time, soft tissues will heal, but leaky, poor-fitting margins never heal. It’s up to us as clinicians to take responsibility and do whatever we have to do to take control of the quality of our adhesive dentistry and impression making. Hemostatics like Astringedent X and the other products in Ultradent’s tissue management line allow clinicians to deliver their impression material to the sulcus, subgingivally, in a controlled, predictable manner.
This month, Opalescence® celebrates its 24th birthday as the world leader in professional tooth whitening. But, even from the beginning, Dr. Fischer said he always had a good feeling about its potential. “When we first discovered how much more effective and comfortable that sticky, viscous formulation could be, with comfort added by the soft, thin scalloped tray that didn’t lap on the gums, that was a paradigm. I was so excited.”
Before then, the bleaching agents on the market were runny liquids that often came in dropper bottle that you would put in a thick sports guard mouth piece. Patients would end up swallowing the gel, getting a sore throat, and after 40 minutes, were so uncomfortable they were about to pull their hair out. It wasn’t a comfortable process, and it would take 4–6 weeks to see a significant change.
In contrast, he recalls the first time he put Opalescence gel in his daughter Jaleena’s custom tray to wear overnight. She woke up to teeth that were seven shades whiter!1
Indeed, Opalescence made an instant impact. “Doctors from all over the country wanted to try it and we ended up having to convert the first building on this property, that was being used as a welding shop, into the Opalescence building. We bought a much larger mixer, remodeled the inside, and it became dedicated to Opalescence,” Dr. Fischer reminisced.
All of Opalescence’s whitening gels contain potassium nitrate and fluoride. Potassium nitrate has been shown to help reduce sensitivity. Fluoride has been shown to help reduce caries and strengthen enamel. Together they help to improve the overall health of the teeth.2–6
Most importantly, for the last 24 years, Opalescence has helped bring sparkle and confidence to smiles all around the world.
Happy Birthday, Opalescence!
1. According to the Opalescence shade guide.
2. Basting RT, Rodrigues AL Jr, Serra MC. The effects of seven carbamide peroxide bleaching agents on enamel microhardness over time. J Am Dent Assoc. 2003;134(10):1335-42.
3. Al-Qunaian TA. The effect of whitening agents on caries susceptibility of human enamel. Oper Dent. 2005;30(2):265-70.
4. Clark LM, Barghi N, Summitt JB, Amaechi BT. Influence of fluoridated carbamide peroxide bleaching gel on enamel demineralization. J Dent Res 85(Spec Iss A): 0497, 2006 (www.dentalresarch.org).
5. Amaechi BT, Clark LM, Barghi N, Summitt JB. Enamel fluoride uptake from fluoridated carbamide peroxide bleaching gel. J Dent Res 85(Spec Iss A): 0498, 2006 (www.dentalresarch.org).
6. Browning WD, Myers M, Downey M, Pohjola RM, Brackett WW. Report on low sensitivity whiteners. J Dent Res 85(Spec Iss A): 1650, 2006 (www.dentalresearch.org).
With another 4th of July upon us, the day that we celebrate America’s independence, I’ve spent a great deal of time reflecting on what makes America, “the land of the free,” different. Of the many things that make this fabulous country unique, including freedom of speech and freedom of religion, one thing stands out to me, and that is “the American dream.” Its ideals are rooted in the Declaration of Independence, which boldly proclaims that “all men are created equal,” and I believe that Ultradent is a product of this dream. It is this dream, along with hard work and people serving people, that makes businesses like Ultradent possible. That is something to celebrate! Happy 4th of July!
It’s hard to know where to begin when describing PermaFlo® DC, Ultradent’s highly filled, small-particle, dual-cured luting resin. Featuring the lowest film thickness known for any luting material (9µm), PermaFlo DC flows easily through a small-orifice tip, making luting simple and convenient, but it doesn’t end there. Let’s discuss the “Three V’s of PermaFlo DC.”
“I use PermaFlo DC from post to crown. It works every time, has great delivery, and consistently does its job,” say Dr. Linda Kronick of Norwich, CT, in regards to PermaFlo DC’s incredible versatility. Indeed, whether luting a crown, using it for post cementation, or for a core buildup, PermaFlo DC gets the job done, and it gets it done well.
However, PermaFlo DC’s versatility extends far beyond its status as a “go to” product used for a wide variety of dental procedures. Its compatibility with virtually any substrate takes its functionality to the next level.
In today’s market, value plays an important role in the buying process. Naturally, discerning clinicians seek out the highest-quality products at the lowest cost. For a dependable, proven, and high-quality luting resin, PermaFlo DC satisfies both demands—offering the clinician an overall value that is hard to ignore.
Yes, PermaFlo DC is very strong. Used with the Peak bonding system, with which it synergizes compatibly, PermaFlo DC stands as one of the strongest luting materials on the market. Whatever the procedure, PermaFlo DC has proven time and time again to both patient and clinician that failure is not an option.